Refund policy
30-Day Returns
If something isn’t right, you can return most items within 30 days of delivery for a refund. Items must be unused, in their original condition and packaging.
Items we can’t accept for return
• Food and beverages (including coffee and alcohol-free drinks), unless they arrive damaged or incorrect.
• Made-to-order apparel. These are printed just for you, so we can’t accept returns or exchanges for sizing. Please check the size chart before ordering.
Damaged, defective or wrong items
Contact us within 7 days of delivery with your order number and a photo, and we’ll send a replacement or a full refund at no cost to you.
How to start a return
Contact us through our Contact page with your order number, and we’ll send return instructions. Some items ship from different partner warehouses, so please don’t send anything back before contacting us.
Return shipping and refunds
Unless the return is due to our error, return shipping is the customer’s responsibility, and original shipping charges are non-refundable. Approved refunds go back to your original payment method within 10 business days of receiving the return.